Lakme Salon , K R Puram

080-67266557

3.7
3 Ratings
Masstige Salon

Services


Location

K R Puram Phoenix Market City, Unit No G 63A, Lower Ground Floor, Mahadevapura Industrial Area, Dyavansandra Phase II Industrial Area, Krishnarajpuram Hobli

Info

Timings

see more +

Today : 10:00 AM - 8:00 PM

Open Now

Cost

470 for Men Hair Cut    470 for Women Hair Cut    1700 for a Facial   

Other details

Services Available at Home

Car Parking Available

Credit Cards Accepted

Air Conditioned

Male

Female

Photos

Photos are not available right now

Reviews

cathy J

Rated 1

Reviewed on 18-03-2017

Brand Destruction for Sure !!!.Please Read below before visiting !!! Extremely IRATE Lakme is my favorite brand i have been to the frazer town , whitefield and kalyan Nagar Branch several times. But this was a horrible experience. What is a Brand Value if you cannot host a customer completely. You guys must remember that you are in service industry and customer satisfaction is primary. You just cannot Fool customer and make money you must be doing some thing else now. My first Question is does lakme Actually check the branch YOU MUST DO THIS TO RETAIN YOUR BRAND. I Walked into the branch and lady very promptly placed the different offers. I agreed for a Holi Package(Cleanup +Pedicure+Hair Oil ) Now as a manager you must understand the time required and then confirm if its OK to go ahead. Manager was very anxious TO SELL THEN TO RETAIN CUSTOMER to confirm the package and price but how come you didn't calculate the time it would consume. Are you cheating customer by agreeing for package and then telling them the parlor will close in between the service. Firstly the lady who did the basic of eyebrow and upper lip has cause blisters on them. Her hands so shivery i was wondering if she is in the correct job. Lakme generally hire experience staff but why not at this branch. Then the Clean up went for few minutes and the lady kept walking into the room without knocking while changing. Such bad Etiquette. Now to sum all this into a larger story the manager has the guts to ask if i can come tomorrow for Pedicure as they are closing. Why didn't you deny service went i walked in and trust me i was the only person at the salon. Having Oblige to the request I mentioned that i will try to come at 13:30 or later the Manager Agreed and mentioned anytime tomorrow. or within 60 days. The next day i go which is today another lady makes me sit for 15 mins and asks me if i can wait for 45 mins more. When asked for an explanation i was been told about their internal management issue which i have no interest remotely. And please we don't have the entire time in the world to freeze on your couch. Its a matter of service and Value for money both under rated !! Please call me to reimburse the amount or i will need to escalate further.

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